Data Protection

X Bazee Privacy Policy — Your Data is Safe with Us

X Bazee believes your privacy is a fundamental right. This policy clearly explains what information we collect, why we collect it, and how we keep it protected.

Last Updated: January 2026 SSL Encrypted Language: Bengali
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SSL Protection
256-bit Encryption
🛡️
No Sale of Data
Not with Third Parties
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Full Transparency
Nothing to Hide
Prompt Deletion
Within 30 days upon request

How We Protect Your Privacy

An Overview of X Bazee's Data Protection Practices

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End-to-End Encryption

All your personal and financial information is protected by 256-bit SSL encryption. Third parties can never access or read your data.

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Sale of data is strictly prohibited

X Bazee never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.

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Right to Erasure

You may request deletion of your personal data at any time. We will complete the process within 30 days.

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Minimal Data Collection

We only collect information that is strictly necessary to provide our services. Nothing extra is requested.

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Policy Change Notifications

You will be notified in advance by email and on the platform of any changes to this Privacy Policy.

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Adherence to International Standards

X Bazee safeguards your privacy in accordance with international data protection standards, inspired by GDPR principles.

This Privacy Policy applies to all services on the X Bazee platform. By using the platform, you are consenting to this policy.

1Introduction & Scope

Welcome to the X Bazee (xbazee.im) Privacy Policy. We believe protecting your personal information is one of our most important responsibilities — a responsibility that grows with the trust of millions of users across Bangladesh.

This Privacy Policy applies to the X Bazee website, mobile application, and all other digital services. It clearly outlines what information we collect, how we use it, who it may be shared with, and the measures we take to keep your data secure.

By creating an account or using any service on the X Bazee platform, you are considered to have read and agreed to the terms of this Privacy Policy. If you have any questions, our support team is always ready to help.

2What Information We Collect

X Bazee only collects the information necessary to deliver its services and ensure security. We follow a data minimisation principle — we only take what is strictly needed.

Type of Data Example Reason for Collection
Identity Document Information Name, date of birth, NID/Passport KYC Verification & Age Confirmation
Contact Information Mobile number, email Account verification & support
Financial Information Payment methods, transaction history Payment Processing & AML
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Information Bet history, game preferences Service improvement & Responsible Gaming
  • Sensitive data such as religion or political views is not collected
  • Full payment card numbers are not stored on our servers
  • Biometric data is not collected

3How We Collect Your Information

X Bazee collects your information through several methods. Each method is fully transparent and lawful. We never collect data without your knowledge or consent.

  • Information provided directly by you via the registration form
  • Documents uploaded during KYC verification
  • Financial data collected automatically during payment transactions
  • Technical data collected via cookies and log files during website browsing
  • Your contact details provided via support chat or email
  • Your opinions and preferences shared when participating in surveys

Some information may be shared automatically with third-party services such as payment gateways, but strictly for the purpose of completing transactions.

4Purpose of Data Use

The purposes for which we use your information are entirely lawful and essential to delivering our services. X Bazee never passes your data to third parties for marketing purposes.

  • Account creation, management, and verification
  • Processing deposits, withdrawals, and other financial transactions
  • Anti-Money Laundering (AML) & Fraud Prevention
  • Enforcing and monitoring the Responsible Gaming policy
  • Customer Service & Support
  • Platform Security & Technical Development
  • Meeting legal obligations and maintaining license compliance
  • Delivering a personalised gaming experience (with your consent)

5Data Sharing Policy

X Bazee never sells your information. In limited circumstances, however, certain data may need to be shared with specific third parties — always on a legal basis and under protective agreements.

  • Payment processors (bKash, Nagad, Bank) — to complete transactions
  • KYC service providers — for identity verification
  • Legal authorities — pursuant to court orders or lawful investigations
  • Regulatory authorities — as required by licensing obligations
  • Cybersecurity partners — for fraud and hacking prevention

Data Processing Agreements (DPAs) are signed with all third parties, who are contractually required to meet our privacy standards.

6Cookies & Tracking Technologies

The X Bazee website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience. You can manage cookies through your browser settings.

  • Essential cookies — required for login sessions and security (cannot be disabled)
  • Performance cookies — for monitoring website speed and detecting errors
  • Functional cookies — to remember your language preferences and settings
  • Analytics cookies — used to understand user behaviour (anonymous)

To learn more about cookies or to update your cookie preferences, please contact our support team. Please note that disabling cookies may affect the functionality of certain features on the platform.

7Your Rights

Under X Bazee's Privacy Policy, you have the following rights. To exercise any of them, contact us at support@xbazee.im.

Right to Access Your Stored Data
Right to Correct Inaccurate Information
Right to Erasure
Right to Restrict Data Processing
Data Portability — Right to Take Your Data
Right to Opt Out of Marketing Communications

Certain information is required by law to be retained for a specified period, which may prevent us from fulfilling deletion requests for that data.

8Data Retention Period

X Bazee does not store your data indefinitely. Each type of information has a defined retention period, determined by legal requirements and business purposes.

  • Account data — 5 years after account closure (legal requirement)
  • Financial transaction records — 7 years (as per AML regulations)
  • Support communications — 2 years
  • Log files & technical data — 12 months
  • Marketing preferences — removed immediately upon your request

9Children's Privacy

X Bazee strictly prohibits anyone under the age of 18 from using its platform. We do not knowingly collect data from minors. If it comes to our attention that a minor has registered, their account will be closed immediately and all associated data will be deleted.

If a parent or guardian discovers that their child has created an account on X Bazee, please contact support@xbazee.im immediately. We will take prompt action.

10Contact & Complaints

For any questions, concerns, or complaints about this Privacy Policy, please reach out to our data protection team. We take every complaint seriously and aim to provide an initial response within 48 hours.

  • Email: support@xbazee.im
  • Use "Privacy Request" as the email subject line
  • Send from your registered email address
  • To learn more, visit our FAQ View Page
  • To read the Terms & Conditions Click Here

X Bazee reserves the right to update this Privacy Policy at any time. Any changes will be published on the website and may be communicated to your registered email address.

Your data is safe — join now

X Bazee's Privacy Policy is fully transparent. Keep your data secure and enjoy safe gaming — register today.

For individuals aged 18 and above. Play responsibly.

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